Roger Remondino, Technical Engineer at CenterPoint Church on Long Island, has been working with Dale Pro Audio for decades. Since 2016, his relationship with Dale’s Luis Rivera has become an instrumental part of CenterPoint’s audio production success. “Luis has been such a godsend for me,” Roger shared. That reliability, trust, and consistency have helped enable the church to expand its audio capabilities while maintaining a volunteer-driven team.
We visited with Roger at CenterPoint’s Massapequa campus—one of seven across Long Island—to talk about the challenges of managing audio for both live worship and streaming. Below is a summary of what we discussed during the visit, including how Roger and his partnership with Dale Pro Audio have turned production obstacles into a better worship experience for Centerpoint’s congregation..
Challenges (and Solutions)
Signal Routing Across Campuses
Before adopting Dante, moving audio signals throughout the building was a constant headache. Once Roger became Dante-certified in 2019, those challenges eased dramatically. Dante simplified workflows and made it possible to connect spaces and campuses far more efficiently.
Stage Volume Management
One of the toughest early battles was eliminating stage volume. Musicians resisted at first, but by removing amps and stage monitors, Roger and his team created a clean stage environment. The result was a vastly improved mix quality—and with it, a better Sunday experience for the congregation.
Wireless Dropouts
Our churches struggled with wireless IEM (in ear monitor) dropouts, often caused when musicians kept packs and phones in the same pocket. Working with Luis, Roger invested in Shure’s Helix dome antenna system, which completely solved the issue. “It wasn’t cheap, but if you’re trying to do it right, it’s worth it,” he said.
Scaling for Growth
With multiple locations to manage, Roger knew consistency was key. He designed every system with identical patching, so volunteers could walk into any of their churches and operate with confidence. To support that, he leads training sessions three to four times a year, ensuring that volunteers and non-professionals are also equipped to succeed.
Finally, Roger offered some additional advice for audio professionals responsible for managing sound production in places of worship. Emphasizing the importance of humility and lifelong growth, Roger shared, “Don’t get frustrated. Remember that many volunteers don’t have the same technical background—it’s your job to bring them along. Stay humble, keep learning, and keep teaching. I’m 62, and I still attend masterclasses. The day you stop growing is the day you’re done.”
