As of August 2026, we have moved our warehouse and fulfillment operations to our new logistics hub in Woodbury, Long Island.

Order Pickups: For customers who have used our Jamaica, Queens warehouse for local pickups in the past, all future pickups will be by appointment only at our new facility. Please contact your account manager or customer service to arrange a pickup.

Hours and Address for pickups:
Monday–Friday, 8:30 AM – 5:30 PM (exceptions for holidays)
Digital Labor Solutions
Attn: Dale Pro Audio
1 Crossways Park Drive West, Suite B
Woodbury, NY 11797
Phone: (888) 462-7828

B2B Portal: For B2B portal users: as we transition to our new software platform, we have temporarily paused access to the B2B portal. This pause allows us to complete configuration and deliver a better experience for our B2B customers. We’ll follow up with additional details soon.

Product Demos: We’re rolling out a new demo program that will allow customers to experience select products in the context of their own environment and application, making evaluations more convenient and relevant. Reach out to your Account Manager or info@daleproaudio.com to learn more about evaluation gear options.

As always, if you have any questions, please reach out to your Dale Account Manager or Customer Service at customerservice@daleproaudio.com.